Frequently Asked Question
We offer a selection of seasonal fruit, leafy greens and root vegetables. Our product range changes throughout the year depending on seasonal availability.
Yes. We provide free delivery on all orders within our UK delivery coverage. There are no standard delivery charges added at checkout.
Yes. Fresh fruit and vegetables are natural products, so their size, shape, colour and appearance may vary between individual items and seasonal batches.
Please contact us promptly with your order number, a description of the issue and photographs where possible. We will review the matter and discuss an appropriate solution.
Once approved, we aim to initiate refunds within 5 working days. Your bank or payment provider may take a further 5–10 working days for the money to appear in your account.
You can contact our team by email at info@dymondfarm.co.uk or by telephone on 01579 935509. We will be happy to help with product, delivery and order enquiries.