Cookie Policy
Cookies help our website work smoothly and make online shopping more convenient. This policy explains what cookies are, how they are used and how you can manage your preferences.
This Cookie Policy applies to visitors using our website to browse seasonal fruit and vegetables, manage shopping baskets and place online orders. It should be read alongside our Privacy Policy for further information about how personal information is handled.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow a website to recognise your browser, remember certain settings and support features that make browsing easier.
Some cookies are needed for basic website functions, while others help us understand how visitors use the website or support additional features.
Similar technologies, such as local storage and tracking pixels, may also be used for certain website functions.
2. How We Use Cookies
We use cookies and similar technologies to help keep our online shop working properly and to improve the way visitors interact with our website.
Depending on the features enabled, cookies may help us to:
- Keep products in your shopping basket while you browse.
- Maintain your checkout session when placing an order.
- Remember selected website preferences.
- Understand general website traffic and visitor activity.
- Support website security and prevent misuse.
- Measure the performance of optional website features.
We aim to use only the cookies needed for the relevant purpose. Optional cookies are not treated as essential simply because they may be useful to the website.
3. Essential Cookies
Essential cookies are needed for important parts of the website to function. Without them, certain shopping features may not work as expected.
They may be used to:
- Maintain your shopping basket.
- Remember items added during a shopping session.
- Support secure checkout sessions.
- Maintain basic website navigation and session functions.
- Remember your cookie consent choices.
Essential cookies can operate without consent where they are strictly necessary to provide a service you have requested or to transmit a communication. They are not used for unrelated advertising purposes.
4. Functional Cookies
Functional cookies help a website remember choices you make so that certain features can work in a way that suits your preferences.
Depending on the features available, they may remember:
- Selected display or browsing preferences.
- Previously selected website settings.
- Information that makes repeat visits more convenient.
Where functional cookies are not strictly necessary for a service you have requested, they will only be used after you have given the required consent.
5. Analytics Cookies
Analytics cookies may help us understand how visitors use our website. They can provide general information about page visits, browsing patterns and website performance.
This information may help us to:
- Understand which pages are visited most often.
- Identify areas where website navigation could improve.
- Review how visitors move through the online shop.
- Identify technical issues affecting website performance.
Analytics information may be aggregated or used in a way that does not directly identify individual visitors. However, this does not automatically mean that the underlying data is anonymous.
Analytics cookies that are not strictly necessary will only be placed after the required consent has been obtained.
6. Marketing Cookies
Marketing cookies may be used, where enabled, to measure advertising activity or help make promotional content more relevant.
These technologies may help measure whether visitors arrive at our website after viewing an advertisement or interacting with a promotional link.
Marketing cookies are optional and will not be placed without the required consent. If these features are not used on our website, no marketing cookies will be set for this purpose.
7. How Long Do Cookies Last?
Cookies can remain on your device for different periods depending on their purpose and configuration.
Session Cookies
These are temporary cookies that normally expire when you close your browser. They may support shopping basket and checkout functions during a browsing session.
Persistent Cookies
These remain on your device for a set period or until you delete them. They may remember selected preferences or previous consent choices.
| Cookie Type | Typical Duration |
|---|---|
| Session cookies | Until the browser session ends. |
| Shopping basket cookies | For the configured shopping session or expiry period. |
| Preference cookies | For the period set by the relevant website feature. |
| Consent cookies | Until the stored consent expires or is changed. |
| Analytics cookies | According to the settings of the analytics service, where enabled. |
Actual expiry periods depend on the specific cookies installed and the settings of the services used on our website.
8. Managing Your Cookie Preferences
You can choose whether to accept or reject optional cookies through the cookie preference options provided on our website.
Essential cookies may continue to operate where they are necessary for the website or a service you have requested.
You can change your optional cookie choices at any time through the available cookie settings, where this feature is provided.
If you withdraw consent, this will stop the relevant optional cookies from being used going forward. You may also need to delete cookies already stored on your device through your browser settings.
9. Third-Party Cookies
Some website features may be provided by external services. These services may use their own cookies or similar technologies when their features are enabled.
Depending on the services used, these may include:
- Payment and checkout service providers.
- Website analytics providers.
- Embedded content or external website features.
- Website security and performance services.
Third-party services operate under their own privacy and cookie arrangements. We take reasonable steps to ensure that optional third-party technologies are not activated before the required consent has been obtained.
The specific third-party cookies present will depend on the services and integrations currently enabled on our website.
10. Managing Cookies Through Your Browser
Most web browsers allow you to view, remove or restrict cookies through their settings. You may also be able to configure your browser to notify you when a cookie is being stored.
If you choose to block all cookies, some parts of our website may not function correctly. For example, your shopping basket or checkout session may not work as expected.
Browser cookie controls are separate from the cookie preference options available on our website.
11. Changes to This Policy
We may update this Cookie Policy when website features, cookies or the services we use change, or when updates are needed to reflect applicable requirements.
Any revised version will be published on this page. We recommend checking it occasionally so you can stay informed about how cookies are used.